Chapter 4:
Learning to Listen Name:
1. Define these
two terms:
Hearing
Listening
2. Why is
hearing a passive process?
3. When you
listen to speeches, the level of concentration you must exert is affected by
what 4 factors?
4. What is the
easiest of the five levels of listening?
5. What is the
second level of listening?
How can you improve this kind of listening?
6. The third
level of listening is “critical listening.”
Define it.
7. What is
precision listening?
When does a
musician use it?
When does an
auto mechanic use it?
When would you
or your classmates use it?
8. What is the
5th level of listening? What does it mean?
9. To achieve
the level of empathic listening, what must you do besides listen for
information and evaluate it critically?
10. What is
retention?
How much of what poor listeners hear do they
actually remember?
11. What are
some physical barriers to listening?
Give 3 examples.
12. How fast
can the brain process information?
How fast does
the average speaker talk at?
What does this
mean for the listener?
13. List the 4
mental barriers to listening and briefly tell what each one means.
14. Pages 62
and 63 list five steps to improving your listening. Write ONE SENTENCE that sums up these five
tips.
